submit a Locate
Request

Learning Centre

Need help with the locate request system? Visit the OneCallAccess Knowledge Base.

 

Reminder: It is the excavator’s responsibility to remove locate flags once the project is complete. 

 

Learn More About Requesting Locates Online

Before You Dig Partners is hosting a Webinar series to review the ticket submission process, recent software changes, and help system users address any hurdles they may have encountered while using the Pelican software.

The “Basics” Webinar focuses on how to request a locate online. Sessions are hosted bi-weekly from Thursday Apr. 13th to Thursday Jun. 22nd from 10:30 AM to 12:00 PM MT.

Click HERE to sign up for a “Basics” session.

“Advanced” Webinar sessions highlight complex ticket types and recent software changes. Sessions are hosted bi-weekly from Thursday Apr. 20th to Thursday Jun 29th at 10:30 AM to 12:00 PM MT.

Click HERE to sign up for an “Advanced” session.

 

To view a recorded webinar: Click HERE

 

ALERT: There are significant delays in locating response times in some areas of Manitoba. It may take up to 10-14 days for you to receive a response to your request. Manitoba Common Ground Alliance and ClickBeforeYouDigMB are working with their members to resolve the issue as quickly as possible. Click HERE for an update from the Manitoba Common Ground Alliance. Thank you for your patience.